Create a Great Quality System in Six Months
This book is a step by step, month by month blueprint for building and implementing a quality system that staff will want to use to create a great consumer experience for every person, every time.
The strategic quality system blueprint is based on the literature, applied research and real world experience that formed the basis of my first book ‘The Strategic Quality Manager’.
It builds in buy-in: instead of developing your quality system and then starting on the long journey to gaining staff co-operation, ‘Create a Great Quality System’ does both at once – merging quality mechanics with quality mindsets.
Create a Great Quality System in Six Months: Hard Copy
Postage and handling, $5.50 within Australia - $11 International. Please allow 1-2 weeks for book delivery in Australia and 2-3 weeks for delivery outside Australia.
If you pay via direct deposit using the bank details on the order page, your book will be shipped as soon as we receive notification that the funds have been deposited in the Qualityworks account.
Published by Qualityworks, Australia. ISBN: 978-0-9923044-0-9
CGQS hard copy book price: $38.50.
Order 5 or more copies of the CGQS and receive discounted book rate of only $33.00 per copy.
Create a Great Quality System: E-Book
Please allow 1-2 days after payment is processed to receive your download link.
If you elect to pay via direct deposit using the bank details on the order page, your book link will be emailed to you as soon as we receive notification that the funds have been deposited in the Qualityworks account.
Total Quality System Solution Pack
Looking for a Total Quality System Solution that gives you the Why, What and How To of Quality Systems and Roles in one pack? Purchase both SQM and CGQS together and receive 15% off the total purchase price in either hard copy or e-format. Click on the drop down box under 'Products' on the tab above to access the 'Total Quality System Solution Pack.'
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