In Qualityclass Videos - I teach!  Best practice and practical - these are short Qualityclass training videos and interviews to help you quickly master the basics of key aspects of strategic quality management.  And they're free!

Qualityclass Videos describe the key concepts, and Qualityclass Courses (Online courses available for purchase) provide the depth, hints and tools to help you master, enact and implement these concepts with skill to make a real difference for your consumers.

New videos and interviews are added at regular intervals; subscribe to my free QualityNews newsletter to be notified of new material as soon as it's available.


Qualityclass Videos

Qualityclass Videos

Lead a Strategic Quality System to create great care for your consumers: workshop with Western Health Service on their implementation of the SQS model: quality for the real world!

50 mins across three parts: Part 1  Part 2  Part 3

Clinical Governance in Health Services: does it make a difference?  Interview for La Trobe University, 2016.  Watch here

Change plus Improvement: the 'Four Ds' model, available here

NSQHS Standard 1: Leadership and Committees that make a difference: watch here

'Why QI Needs Womens Smarts' available here  

'Three essential components of a strategic quality system' available here

Secrets of effective quality governance reporting here

The path to high performance - and how to get on it! - available here

Quality Guru Animated videos:

Amy Ace, Quality Manager, consults the Quality Guru for advice on quality planning, staff buy-in and the secrets of great quality managers in these short, fun, animated videos, available here