Cameron Butler, CEO, Mansfield District Hospital

Whilst we are at the beginning of our journey, Cathy’s strategic quality model has provided the perfect opportunity for us to stop, breathe and re-focus. It is bigger than a clinical governance system. It is the platform for our organisational philosophy where every decision and action: -  strategic and operational, clinical and non-clinical is undertaken with enhancement of the consumer experience at the point of care at the forefront of our thinking.