The Strategic Quality System Model

The Strategic Quality System Model

The SQS Model helps boards, executives and clinicians to design and operationalise their strategic vision for great care for every consumer, every time by clearly identifying:

  • the Purpose - a concrete definition of the quality of care they want to create and sustain with every consumer, every day  
  • the People - staff characteristics required to create great care with every consumer
  • the Pillars - organisational governance and systems required to drive and support consistently great care within complex systems.

Watch this video for an overview of the SQS Model, learn how to implement it in my 'Create a Great Quality System' Book, and contact us if you think it would help you to create, monitor and manage the care you want to provide for every consumer.

Read testimonials from individuals and organisations on how the SQS inspired and supported them to pursue great care with their consumers here.