Qualityworks Consulting: Creating Effective Quality Management Systems in Healthcare.
QualityworksP/L is an Australian based consultancy, specialising in the development and evaluation of quality and governance systems and plans, professional development and support for quality managers and facilitation of debate and discussion on healthcare quality issues.
Using the proven Strategic Quality System Model (see the Home page for info on the SQS) to quickly and easily define the great consumer experience in your organisation (with anyone from Board to point of care staff and consumers) and the people and processes required to achieve it, we assist organisations to develop their capability for achieving sustained improvement in safety and quality performance through robust governance, strategic quality planning and enhanced staff and quality manager participation.
Qualityworks draws on over 20 years’ experience, taking a practical, first principles approach to improving quality that minimises jargon and maximises engagement, understanding and implementation in the complex healthcare environment.
Working with quality and healthcare professionals
Providing education and facilitaing discussion
Collaborating with health services and policymakers for improvement
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QualityNews is a free monthly bulletin, full of information designed to support Quality System Leaders and Managers to Create Great Consumer Experiences.
Staff engagment in improvement a challenge?
We discuss this a lot in QualityNews- including tools and tips to help motivate and engage. Want a little extra help?
Enter your name and email below to receive QualityNews - and you'll also receive my 'Four Cs' Staff Commitment Model: a framework showing the key ingredients required to empower staff to engage with and drive change and improvement.
'I love reading the newsletter from Qualityworks. The information allows the team to reflect on and question why and what we are doing. It challenges us to focus on how we can consistently provide high quality and safe care to every person and ensure that the person is central to all decision making.' Catherine Morley, CEO, NW Rural Health Service.
QualityNews tackles a different improvement-related topic, such as staff engagement and empowerment for change, each month, including the latest research, initiatives and practical hints and tips for anyone involved in leading and creating great consumer experiences.
Lots of quality food for thought for over a thousand subscribers dedicated to making a real difference for their consumers. QualityNews is also where I give you the heads up on upcoming new materials on my website and occasional free training videos.
Take a look at Edition 1 under the Tools Tips and Links - QualityNews Signup - tab.
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A selection of what you'll find on SQM.
New material is added at regular intervals - visit often to check out new information - and get your dose of QM support!