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Written from a quality manager’s and leader's perspective, QualityNews is a short, sharp look at issues of importance to anyone involved in creating great care, covering a different topic each month. Emerging trends, new models, old problems, core skills, key tips and barriers to success are explored in the context of ‘how useful?’ and ‘how applicable?‘ to the quality manager and leader.
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Some of the topics covered in QualityNews so far...
Take a look at Edition 1 by clicking on the link below.·
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QualityNews is a free monthly bulletin, full of information designed to support Quality System Leaders and Managers to Create Great Consumer Experiences.
Staff engagment in improvement a challenge?
We discuss this a lot in QualityNews- including tools and tips to help motivate and engage. Want a little extra help?
Enter your name and email below to receive QualityNews - and you'll also receive my 'Four Cs' Staff Commitment Model: a framework showing the key ingredients required to empower staff to engage with and drive change and improvement.
'I love reading the newsletter from Qualityworks. The information allows the team to reflect on and question why and what we are doing. It challenges us to focus on how we can consistently provide high quality and safe care to every person and ensure that the person is central to all decision making.' Catherine Morley, CEO, NW Rural Health Service.
QualityNews tackles a different improvement-related topic, such as staff engagement and empowerment for change, each month, including the latest research, initiatives and practical hints and tips for anyone involved in leading and creating great consumer experiences.
Lots of quality food for thought for over a thousand subscribers dedicated to making a real difference for their consumers. QualityNews is also where I give you the heads up on upcoming new materials on my website and occasional free training videos.
Take a look at Edition 1 under the Tools Tips and Links - QualityNews Signup - tab.
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A selection of what you'll find on SQM.
New material is added at regular intervals - visit often to check out new information - and get your dose of QM support!