‘Create a Great Quality System In Six Months: A blueprint for building the foundations of a great consumer experience’ To purchase, click on 'Add to Cart' below.
This book is a step by step, month by month blueprint for building and implementing a quality system that staff will want to use to create a great consumer experience for every person, every time.
The Strategic Quality System blueprint is based on the literature, applied research and real world experience that formed the basis of my first book ‘The Strategic Quality Manager’.
It builds in buy-in: instead of developing your quality system and then starting on the long journey to gaining staff co-operation, ‘Create a Great Quality System’ does both at once – merging quality mechanics with quality mindsets.
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Ebook price: $27.50. All prices are in Australian Dollars and include GST. To purchase, click on 'Add to Cart' below.
Click here if you would prefer to purchase CGQS hard copy
When making your Pay Pal payment, please print the confirmation page as this is your proof of purchase and receipt. If paying by direct deposit, you will receive a payment confirmation/receipt when your payment is received in our account.
Total Quality System Solution Pack
Looking for a Total Quality System Solution that gives you the Why, What and How To of Quality Systems and Roles in one pack? Click here to purchase the Strategic Quality Manager and Create a Great Quality System In Six Months Blueprint ebooks together and get a 15% discount off the total price!
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